Privacy Policy

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Overview

BEERBOX LLC is a company registered in USA (collectively referred to as "BEERBOX", "we" or "us" in this policy). Pursuant to BEERBOX’s Terms of Service, you must be 21 years or older to use this site. Therefore, this Policy makes no provision for individuals under 21 years old.  We do not knowingly collect personally identifiable information from people under the age of 21. If you are under 21 years of age, you must immediately leave our website. Under no circumstances may you submit personal information to us if you are under 21 years of age. This Policy does not apply to the practices of third parties that BEERBOX does not own or control, or individuals that BEERBOX does not employ or manage. This privacy policy (the “Policy”) covers the use of the website located at beerbox.com (the “Site”) which is a trading name of BEERBOX. This includes how BEERBOX treats personal information that we collect and receive. If you have any issues with the privacy details noted in this page, please contact us and we will personally resolve any and all concerns.

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Terms of Service

Please read our Terms of Service, which also governs your use of the Site and BEERBOX Services, to understand our practices.

 

What information do we collect about you?

We collect information about when you register with us or place an order for products or services. In order to process your order and maintain our obligations we will collect personal information including your name, email address, shipping address, telephone number, username, password, credit card information and more. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

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How Long do we Store your Data for?

We will not keep your detailed information for any purpose for longer than is necessary. After such period we may keep basic information only in relation to purchase history and general records. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse pursuant to our terms and conditions. No credit card information will ever be stored directly on this website and all transactions go directly through the trusted STRIPE® credit card processor.

We will retain your data for a short time beyond the specified retention period, to allow for information to be reviewed and any deletion to take place. In some instances, laws may require BEERBOX to hold certain information for specific periods other than those listed above.

 

How will we use the information we collect?

We collect information about you to process your order, manage your account and to keep you updated about other products we think may be of interest to you. This may include but is not limited to the following general purposes; products, billing, identification and authentication, services improvement, contact, research, and more.
 

Communications with Customers

BEERBOX will send you an email when you purchase a product on the Site and to keep you updated on your order’s progress. You may also receive an email from our courier partners when your parcel is out for delivery. BEERBOX will send you service announcements on rare occasions when it is necessary to do so.

 

Marketing Communications

BEERBOX may wish to keep you informed about products which are of interest and relevance to you as an individual. You have the right to opt out of receiving promotional communications from the point of becoming a customer at any time, by:

• contacting BEERBOX via the contact channels set out in this Policy.

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service as specified by law.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

Cookies & Cookie Policy

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

BEERBOX uses its own cookies for a number of purposes, including remembering the items you place in your Shopping Cart; estimating and reporting BEERBOX’s total audience size and traffic; and conducting research to improve BEERBOX’s content and services. BEERBOX cookies do not collect personal information, and BEERBOX does not combine information collected through cookies with other personal information to identify who you are.

For further information regarding cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

 

How we Protect Your Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card information) for registration BEERBOX encrypts that information using secure socket layer technology (SSL). BEERBOX follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once BEERBOX receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while BEERBOX strives to use commercially acceptable means to protect your personal information, BEERBOX cannot guarantee its absolute security. STRIPE® and CHARGEBEE® are trusted processors we use, purely for the purposes of order fulfillment and credit card processing.

 

What you can do to help protect your data

BEERBOX will never ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from BEERBOX asking you to do so, please ignore it and do not respond.

If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session. In addition, we recommend that you take the following security measures to enhance your online safety both in relation to BEERBOX and more generally:

• keep your account passwords private. Remember, anybody who knows your password may access your account.

• when creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password.

• avoid using the same password for multiple online accounts.

Personal data may be shared with government authorities and/or law enforcement officials if required by law.

 

Other websites

Our Site may contain links to other websites. This Policy only applies to this Site only.

 

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. If BEERBOX makes material changes to this Policy they will be shown within this page, or other places BEERBOX deems appropriate. Your continued use of the Website after an update to our Privacy Policy will be deemed your acceptance of the changes.

 

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by email at: support@beerbox.com

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